Privacy Policy

Last Updated: August 19, 2026

At The Football Signal ("we", "our", or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Account Information

• Registration Details: Your name (optional), email address, and a password, which is stored only as a secure hash and never in readable form
• Google Sign-In: If you choose to sign in with Google, we receive your email address, name, and a unique Google account identifier. We never receive your Google password
• Account State: Your VIP status, remaining search credits, and search activity tied to your account

Payment Information

• Crypto Payments: Processed by NowPayments. We receive a payment reference, amount, currency, and confirmation status — never your wallet keys
• PayPal: Handled manually. You send us a payment receipt by email and we activate your access. We do not operate an automated PayPal checkout and never see your card or bank details
• We never receive, process, or store card numbers or bank credentials for any payment method

Information You Provide

• Contact Information: When you contact us, we collect your name, email address, and any other information you choose to provide
• Communications: If you send us messages or feedback, we retain those communications to process your inquiries and improve our services

Information Automatically Collected

• Usage Data: We collect information about how you interact with our website, including pages visited, time spent, and features used
• Search Queries: The football queries you submit, used to generate your analysis
• Device Information: Browser type, operating system, and IP address
• Cookies: We use cookies and similar tracking technologies, described in section 4

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our AI analysis services
• Accounts: To create and secure your account, sign you in, and keep your VIP status and credit balance accurate
• Payments: To confirm a purchase and activate the access you paid for
• Communication: To respond to your inquiries, send service notices, and provide customer support
• Marketing: To send occasional email about features and offers, which you can stop at any time (see section 7)
• Analytics: To understand how users interact with our service and improve user experience
• Advertising: To display advertising that funds free access to the site
• Security: To detect, prevent, and address technical issues, abuse, and fraud
• Legal Compliance: To comply with applicable laws and regulations

When you submit a search, your query is sent over an encrypted HTTPS connection to our own backend at admin.thefootballsignal.com, where our own statistical and AI models generate the analysis shown to you.

• We do not send your search queries, personal data, or any other user information to any third-party AI service such as OpenAI, Anthropic, or Google Gemini
• We do not share your search queries with any advertising partner or data broker
• Search queries are used only to generate your analysis and to improve the accuracy of our own models

We use cookies and similar tracking technologies to keep you signed in, measure usage, and serve advertising. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, though some parts of the site will not work without essential cookies.

Types of Cookies We Use:

• Essential Cookies: Required for the website to function, including your sign-in session and bot protection
• Analytics Cookies: Google Analytics 4, which helps us understand how visitors use the site
• Advertising Cookies: Google AdSense, which may use cookies and your device advertising identifier to select and measure ads
• Preference Cookies: Remember your settings and preferences

This site is funded in part by advertising served through Google AdSense. Google and its partners may use cookies to serve ads based on your prior visits to this and other websites.

• You can opt out of personalized Google advertising at Google Ads Settings
• You can opt out of third-party vendor cookies at aboutads.info/choices or youronlinechoices.eu
• Opting out does not remove advertising — it makes the advertising you see less personalized

We use third-party providers to run the service. They may process your information only to perform tasks on our behalf, and are obliged not to use it for any other purpose.

• Google Analytics 4 — website usage analytics. Privacy policy
• Google AdSense — advertising delivery and measurement. Privacy policy
• Google Sign-In — optional authentication. Privacy policy
• Cloudflare — DNS, email routing, and Turnstile bot protection, which inspects request and browser signals to tell humans from bots. Privacy policy
• NowPayments — crypto payment processing. Privacy policy
• Resend — outbound email delivery for account and marketing mail. Privacy policy
• Our own backend at admin.thefootballsignal.com — stores account, payment, and usage records, and runs the models that produce your analysis

If you hold an account, we may send you occasional email about the service — new features, VIP offers, or a reminder if you have not used the site for a while.

• Every marketing email contains a one-click unsubscribe link. It requires no login and takes effect immediately
• Unsubscribing stops all marketing email while leaving your account fully usable
• Transactional email — password resets, payment confirmations, and account or security notices — is not marketing and is always sent while your account exists
• You may also email privacy@thefootballsignal.com to be removed from all marketing

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our security measures include:

• SSL/TLS encryption for all data transmission
• Passwords stored only as salted hashes, never in readable form
• Regular security assessments
• Access controls and authentication
• Secure data storage practices

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

• Account data is kept while your account is open, and deleted when you close it
• Payment records may be retained after account deletion where accounting or tax law requires it
• Unsubscribe records are kept indefinitely, because that is the only way to guarantee we do not email you again
• Analytics and advertising data is retained under the retention settings of the respective provider

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data and your account
• Objection: Object to processing of your personal data, including direct marketing
• Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent where we rely on consent to process your data

To exercise these rights, please contact us at privacy@thefootballsignal.com

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR).

Our legal basis for processing your data:

• Contract: Processing necessary to create your account, deliver analysis, and complete a purchase you asked for
• Consent: Analytics and advertising cookies, and marketing email, which you can withdraw at any time
• Legal Obligation: Processing necessary to comply with accounting, tax, and other legal duties
• Legitimate Interests: Securing the service against abuse and fraud, and improving our models, where not overridden by your rights

Our service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete it.

We do not currently respond to "Do Not Track" (DNT) browser signals. We may adopt a DNT standard if one is established in the future.

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. Several of our providers, including Google and Cloudflare, operate globally. We take steps to ensure appropriate safeguards are in place for such transfers.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@thefootballsignal.com
• Contact Form: Contact Us